A Repair Service applies when the unit will not ignite on its own or has obvious issues while running.
We perform repairs on the following:
- gas fireplaces
- gas inserts
- gas logs and burner systems
- outdoor gas firepits
FEE: A Repair visit is a set fee for the initial dispatch which includes the first 15 minutes of troubleshooting and repair time. If your issue can be resolved in 15 minutes – for example, relighting a pilot light, or resolving a simple user error – you are only charged the dispatch fee. If your issue requires additional troubleshooting or repair time, you will be charged the dispatch fee, plus parts and our regularly hourly labor fee.